General Information & Policies
Use the links and filter to quickly navigate to different sections of our policies and statutory information.
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Complaints & Concerns
We value positive relationships with parents and carers and are committed to resolving concerns fairly, respectfully and as quickly as possible. In many cases, concerns can be resolved informally through discussion with the relevant member of staff. Where this is not possible, parents and carers may raise a formal complaint using the guidance and documents below.
To help make the process as clear and accessible as possible, we have included:
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our full Complaints Policy
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a downloadable Complaints Form
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a Parent Guide to Making a Complaint
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a simple 10-step overview of the formal complaints procedure
We want to hear about your complaint in your own words. We understand that some parents and carers may use AI tools to help draft responses or organise their thoughts. However, AI-generated text can sometimes make complaints unnecessarily complex or include legal terminology and references that are not relevant to the matter being raised. This may increase the time needed to review your complaint and, in some cases, we may ask for the complaint to be resubmitted in a simpler format.
We therefore encourage parents and carers to keep complaints clear, factual and focused on the key issues and desired outcome.
Financial Information
We are required to inform you that as of 1 September 2025 there is one employee of St John Fisher Catholic High School who has a gross annual salary of £100,000 or more.
SAR (Subject Access Requests) and FOI (Freedom Of Information) Requests
To submit either a SAR or FOI request, you will need to fill in the appropriate form, links to which are below. Please make sure you provide as much detail as possible so we can respond to your request as quickly and as efficiently as possible.
You can submit a Subject Access Request HERE
You can submit a Freedom of Information Request HERE
Our Data Protection Officer is:
Craig Stilwell
Judicium Consulting Ltd
72 Cannon St
London
EC4N 6AE
Email. dataservices@judicium.com
Phone. 0203 326 9174